Cash Flow Solutions believes that our hands-on customer care retains customers' loyalty and translates into future revenues for clients in the short and long run. We treat check writers as an extension of our clients and afford them the same rights and considerations.

Our Customer Care Department:

• includes our toll-free customer service number on check writers' bank statements
• redirects questions and telephone calls from your place of business to ours
• is staffed by specially trained personnel whose first priority is to protect your relationship with your check writers
• listens to check writers' issues
• researches the history of the check through our software check information system
• resolves the issue to check writers' satisfaction even if it means crediting back our service fee
• documents each call in detail on the "Check Writer Resolution Form"
• completes each inquiry only with a supervisor's signature
• uses our check writers' feedback as a resource to improve upon our technology.
  

Authentic customer service leaves an impression.