Non-Electronic Check Recovery
Our in-house secondary or traditional service collects checks written on depleted or closed accounts. This allows us to offer a comprehensive check collection process so that all checks are managed by our Cash Flow Solutions’ team.Having secondary collections in-house has major advantages:
- transition from electronic to traditional collections is seamless
- faster transition means more money for our clients
- continuity of customer service safeguards our clients’ reputations
- uniformity of practices reduces errors
- direct communication with check writers and clients eliminates confusion
- collection ratios significantly improve.
Total Recovery Solution
The funnel follows the flow of a check through all levels of collection and illustrates the intensity of those efforts.
Our expertise in customer sensitivity flows throughout. |
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Services That Distinguish Us
Cash Flow Solutions distinguishes itself by developing in-house services that few companies are willing to undertake in order to increase our clients’ bottom line.
Our in-house services include:
- consolidated returns that decrease your bank fees
- free electronic recovery for NSF checks
- free secondary service for depleted or closed accounts
- funds confirmation that keeps checks alive and collectible
- customer service department for check writers’ questions
- e-mail alerts for the repetitive check bouncers
- account advocate who manages your account
- customized and on-line reporting based on your informational needs
- risk assessment and loss prevention techniques to strengthen vulnerabilities.
Our Business Model
Cash Flow Solutions was founded on the principle that the right processes, supported by technology and a responsive staff, can result in a high collection rate while protecting your customer relationships.
Our business model is designed to:
- provide a completely managed check recovery system
- increase recovery ratios without sacrificing customer loyalty
- treat our business clients and their check writers as one customer
- place emphasis on teamwork and building partnerships
- use our clients' and check writers' feedback as a resource for improvement
- attract clients who share our values and beliefs
- earn loyalty through performance.
How BounceBack® Works Electronically
BounceBack combines technology and proprietary software with a host of support services to recover non-sufficient funds (NSF) checks electronically.
When a check is dishonored:
- your bank forwards the NSF check directly to BounceBack
- BounceBack notifies you of the bounced check
- we confirm the check writer’s account for funds on a daily basis
- when funds are available, BounceBack electronically debits the check writer's account
- we add our toll-free customer service number on the bank statement for inquiries
- the full face value of the check is electronically deposited into your account
- you receive a notification of the collection
- you may monitor the entire process via our on-line reporting system.
